Coronavirus – COVID-19

From week commencing 01st June 2020 Appleby Medical Practice has returned to The Riverside Building. We continue to utilise telephone and video consultations in the first instance and request patients DO NOT attend the practice unless they have been advised to do so by a member of the team.

Appleby Medical Practice is currently undergoing a deep clean as a precaution while there is testing for Covid-19.

The practice is still operating, and the clinical team are still offering telephone and video consultation in the way the Practice has been doing for some time now.

Any patient needing a face to face appointment will be seen at Temple Sowerby Medical Practice. Patients needing any advice or an appointment should contact the practice on the phone as usual in the …first instance.

The issue was picked up quickly because of strict infection prevention measures and processes put in place to protect patients and staff which have proved effective

Thank you for your assistance and consideration.

Please continue to follow government and NHS111 guidance. This is reviewed regularly and we will endeavour to keep you informed via our website or Facebook page. Please utilise the links to the mentioned websites.

Attendance at the PracticeWe ask ONLY the patient to attend the practice if you have an appointment. For any other queries please contact us via telephone or better still sign up for online services.

Appointments – All patients who phone for a GP appointment will receive a telephone appointment. The Doctor will call you to discuss your problems, you may be invited to be seen face to face, video consultation or redirected to alternative services. Telephone calls can still be booked with a GP via online services.

Prescriptions – If your nominated Pharmacy usually orders your medication, please do not contact the surgery. If you normally contact the practice, please leave your request on the prescription line or better still sign up for online services. If your prescriptions is not due, please do not leave a message. We can NOT issue repeat prescriptions early, we can NOT issue more than your regular schedule i.e. one per month. We do NOT have capacity to ring patients back to advise when your prescription will be ready. Please allow 2 working days for the Practice to deal with your request.  Please also allow your nominated Pharmacy time to dispense your required items. 

If you have any symptoms to protect yourself and others, do not go to a GP, pharmacy or hospital

PATIENTS GIVEN APPOINTMENTS AT THE RED HUB BY A GP: During the current COVID-19 outbreak, patients experiencing certain symptoms (breathing issues and / or fever) and who have been telephone assessed by a GP to need a face-to-face examination will be called to our local ‘Red Hub’.  Click here  to find out more about where to go, what it will look and feel like and what to do when you arrive. There is also a short film and animation to explain why it looks different for children.

Please find some useful information below and also further information on the Lancashire Teaching Hospital for post virus advice.

As you know the learning disability matters for families website was launched earlier this year to support families and carers of children and young people with a learning disability around advice and guidance, support, useful tips and contacts.
We have updated the website with some information around Covid-19 specifically relating to resilience and health and wellbeing of families. A range of resources are available from short guides, films and useful websites / contacts. These include:
Sleep tips, 5 ways to wellbeing, Mindfulness, Strategies to support parents during isolation
Managing stress, Useful contacts, Other useful websites
 The website link can be found here:

Please also find a useful link to Carlisle and Eden Mind – Support and guidance for parents and carers, who are looking after children and young people during the COVID-19 outbreak

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.


5 Things you can do to protect yourself and your community

NHS111 online guidance and also what to do it you think you have symptoms

What’s the risk of coronavirus in the UK?

The UK Chief Medical Officers have raised the risk to the public from low to moderate. But the risk to individuals remains low.

Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.

What’s the risk of coronavirus for travellers?

There are some countries and areas where there’s a higher chance of coming into contact with someone with coronavirus.

See our coronavirus advice for travellers.

Symptoms of coronavirus

The symptoms of coronavirus are:

  • a cough
  • a high temperature
  • shortness of breath

But these symptoms do not necessarily mean you have the illness.

The symptoms are similar to other illnesses that are much more common, such as cold and flu.

How coronavirus is spread

Because it’s a new illness, we do not know exactly how coronavirus spreads from person to person.

Similar viruses are spread in cough droplets.

It’s very unlikely it can be spread through things like packages or food. Viruses like coronavirus cannot live outside the body for very long.

Do I need to avoid public places?

Most people can continue to go to work, school and other public places.

You only need to stay away from public places (self-isolate) if advised to by the 111 online coronavirus service or a medical professional.

How to avoid catching or spreading germs

There are things you can do to help stop viruses like coronavirus spreading.


  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately
  • wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
  • try to avoid close contact with people who are unwell


  • do not touch your eyes, nose or mouth if your hands are not clean

Check if you need medical help

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • you’ve been to Cambodia, China, Hong Kong, northern Italy, Iran, Japan, Laos, Macau, Malaysia, Myanmar (Burma), Singapore, South Korea, Taiwan, Thailand or Vietnam in the past 14 days
  • you’ve been in close contact with someone with coronavirus

Use the 111 coronavirus service Information:

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

How to self-isolate if you’re asked to

If there’s a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).

This means you should:

  • stay at home
  • not go to work, school or public places
  • not use public transport or taxis
  • ask friends, family members or delivery services to do errands for you
  • try to avoid visitors to your home – it’s OK for friends, family or delivery drivers to drop off food

You may need to do this for up to 14 days to help reduce the possible spread of infection.

Treatment for coronavirus

There is currently no specific treatment for coronavirus.

Antibiotics do not help, as they do not work against viruses.

Treatment aims to relieve the symptoms while your body fights the illness.

You’ll need to stay in isolation away from other people until you’ve recovered.

More information