What is Care Navigation?
Care Navigation is a service for patients at this Practice.
If you choose to be supported by a Care Navigator they will be available to guide you through the health and social care system.
The Care Navigator will help you to engage with decisions about care and treatment. They can also assist you to find out what voluntary and local services are available. Through Care Navigation you may be able to access the type of care that you need.
Your Care Navigator can help you find out what is available.
Your Care Navigator can provide general health advice e.g. physiotherapy and podiatry, and provide the relevant contact details or referral forms. Please ask the receptionist or see below for further information and referral forms.
Services available at The Riverside Building
– Practice Pharmacist – speak to Catherine Alderson, member of staff in Practice
– Occupational Therapy – GP or self referral – speak to a member of staff or the Occupational Therapist. Please see the link for further details. Occupational Therapy in General Practice
Physiotherapy – Self Referral Forms available from Reception or detailed – Physio appointments are weekly at the practice. 18yrs and over Self Referral Form
– Age UK – Compass – support with housing and finding suitable accommodation, benefit advice and support claiming benefits, budgeting, low level adaptations or getting back to normal after a stay in hospital – 01228 633331 / website link- Age UK – Compass
– Carers Champion – speak to Jackie Burns, practice member of staff
Additional Services
– Think Pharmacy First Service – Please see the Service Leaflet for further information –
Other Services available at The Riverside Building
- Talking Therapies – GP or self referral via website www.cntw.nhs.uk/services/nctalkingtherapies/
– Community Nurses – based in the Practice – 017683 51179
– Health Visitors – based in the Practice – 017683 54964
– Midwives – based in the Practice – 017683 53719
– Podiatry – speak to a member of staff for referral criteria – Podiatry Referral Form
– Unity – in the Practice monthly – speak to a member of staff for referral criteria
– Diabetic Eye Screening – Inspira / Visualise – in the Practice monthly – speak to a member of staff for referral criteria
– Dietician – speak to a member of staff for referral criteria
– Community Heart Failure Nurse – in the Practice monthly – speak to a member of staff for referral criteria
– Continence Service – speak to a member of staff for referral criteria
– Community Mental Health Team – speak to a member of staff for referral criteria
Self Help – Online information
– Health Builders – Advice and Guidance for Children
– Self-help guides for most minor illness
– Treat yourself better website
- When should I Worry –
When should I worry? – it provides information for parents about the management of respiratory tract infections (coughs, colds, sore throats and ear ache) in children.
