How does the scheme work?
All you need to do is visit your local community pharmacy.
What information will I be asked for in the pharmacy?
You will be asked about your symptoms and any other medication you might be taking, in order to give you the correct advice.
You will be advised the best way to manage your symptoms.
The minor ailments scheme covers a range of short term treatments (see list). You may need to be sent back to your GP if more treatment is necessary or if the condition is not covered by the scheme.
If appropriate, you will be supplied with medicine to treat your symptoms.
Is the service confidential?
Yes, everything you say in the pharmacy is confidential.
Will I need an appointment to be treated in the pharmacy?
One of the great things about this scheme is that you do not need an appointment. You can just pop in when you need to.
Will I have to pay for my advice and treatment?
Pharmacies are able to offer free advice to everyone, so please remember to use your local pharmacy for help and guidance.
Also, if you do not normally pay a prescription charge, pharmacies are able to provide you with advice and/or medicines for minor conditions free
Can I go to any pharmacy?
Yes, pharmacies in Cumbria are taking part in the scheme, so pop into your local pharmacy or visit www.cumbriaccg.nhs.uk for more details
If for any reason you are not satisfied with the treatment or service you have received from this scheme; or if you have any comments, complaints
or feedback for this service, please let us know by informing the pharmacy involved.
For health advice or information concerning your medication please contact your local community pharmacy, GP surgery or visit NHS website www.nhs.uk